brightSOLUTIONS
supporting GP Practices

As an ex Practice Manager, Dee has a genuine appreciation of the challenges of the role. In 2020 she worked with YORLMC to design and lead a project called “All About You”which used the HSE stress indicator toolkit to assess the health and wellbeing of Practice Managers across three neighbouring CCG areas and find out what changes they would like to see. 80% of all Practice Managers completed the survey (28 people) providing clear information about what life was like for Practice Managers at the start of the pandemic. Dee then brought together Practice Managers, Partners and senior CCG staff to address key findings that this in-depth survey revealed.

​

As a result of the success of “All About You”, YORLMC asked Dee to help design and lead a second project called “Time for Us”. Dee brought Practice Managers and Partners together with YORLMC to co-design an annual appraisal format for use with Practice Managers. An online training session for partners was also created to support partners in its use. 

​

As a result of these two projects, Dee then went on to study and qualify as an interpersonal mediation practitioner in 2022 and can now provide support and mediation services to Practice Managers and partners experiencing challenges in the workplace.