brightSOLUTIONS
supporting GP Practices

Organisational and Board Reviews

Dee is experienced in reviewing the performance of GP Federations and their Boards. Such reviews are in two parts: first, an analysis of organisational performance and second, assessing the performance of the Board. Clients can choose to have just one of these reviews, or both. 

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These reviews draw on Dee’s knowledge of using Balanced Scorecard methodology to review organisational day-to-day performance from four different perspectives (financial performance, patient and stakeholder experience, process efficiency, and the support and development of new and existing staff) and her knowledge of best practice in corporate governance to provide a framework to assess the individual and collective performance of Board members and the Board’s relationship with its shareholders. Dee uses different tools and techniques to ensure that key stakeholders have a strong voice in her analysis. 

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Following the completion of the review(s), Dee produces a user-friendly report which provides clear recommendations for action. This is first discussed with the Board and then key stakeholders. As part of her work, Dee typically then facilitates the creation of a realistic Action Plan and accompanying review programme. As she says “there’s no point investing time and money in a review if you’re not going to implement the changes that everyone agrees are needed”. 

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Dee has experience as both a Non-Executive Director and a Company Secretary.